Facebook Customer Chat - Customizable Live Chat for WordPress 1.1.3
Wordpress Plugins Codecanyon 4.8 (2.9K reviews)
Facebook Customer Chat is a WordPress plugin that brings your Facebook Messenger conversations directly onto your website. Instead of sending visitors to a separate page or forcing them to open Messenger in another tab, it places a familiar chat button on your site. When someone clicks it, they can start a conversation with you in real time, right from your pages. This plugin is built to work with your existing Facebook Page, so messages come into the same inbox you already use. It turns your website into another entry point for customer questions, support requests, or sales chats. The plugin is distributed through Codecanyon, where it is regularly updated. Setting it up requires you to connect your Facebook Page, after which the chat button appears according to your preferences. The process takes only a few minutes, and you can remove the plugin at any time if you decide it does not fit your needs.
You have control over where and how the live chat appears. The plugin lets you choose which user roles see the chat widget. For example, you could display it for logged-in customers but hide it for guests, or show it to administrators only while testing. You can also place the messenger button on the right side of your screen, a common position that does not interfere with your content. A tooltip can be enabled with your own custom text, attached directly to the Facebook button. This lets you greet visitors with a short message like "Chat with us" before they even click. All these options are managed through a simple settings screen. You do not need to edit code or modify your theme files. The configuration process is straightforward, designed for site owners who want a functional chat system without a steep learning curve. Every change can be previewed or adjusted quickly.
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The actual chat experience is provided by Facebook Messenger, meaning your visitors get the same interface they already understand from Facebook. They do not have to create a new account or learn a new chat window. For you, the business owner, messages arrive in your Facebook Page inbox, so you can reply from your phone, computer, or the Facebook app. You can also set up automatic greetings or use Messenger's built-in features. The plugin does not replace Messenger; it simply embeds it into your WordPress pages. This saves your support team from monitoring multiple chat tools. It also keeps all your customer conversations in one familiar location. Because the widget uses Facebook's official customer chat feature, it supports the standard messaging capabilities you would expect, including attachments and quick replies. The result is a live chat solution that feels natural to your visitors and requires no extra software for them to install.
This plugin is a practical option for anyone running a WordPress site who already relies on Facebook Messenger to talk to customers. It removes the need to build a custom chat integration from scratch. You get the exact functionality of Facebook's official chat feature, wrapped in a plugin that is easy to install and configure. The download provides the same files you would receive from the original author on Codecanyon. This is a standard WordPress plugin, so you install it through the Plugins screen like any other extension. Once activated, you just connect your Facebook Page and adjust the settings to match your preferences. There is no separate account to create with the plugin developer. It works with your existing WordPress installation and your existing Facebook Page. For those who want a dependable way to add live chat without paying for a separate live chat service, this plugin offers a straightforward route to get it done.
- Item type
- plugin
- Category
- Wordpress Plugins
- Version
- 2.7.10
- Availability
- In stock
- Delivery
- Digital
- Last updated
- August 10, 2026
For shoppers browsing Wordpress Plugins, Facebook Customer Chat - Customizable Live Chat for WordPress is recorded as a plugin. The page below separates supplied product information from general store and license terms.
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