YITH WooCommerce Customer History Premium 1.23.0
Wordpress Plugins Yithemes 4.8 (1.0K reviews)
YITH WooCommerce Customer History Premium is a WooCommerce extension from the YITHEMES team. It gives store owners a clear record of what each customer does while browsing an online shop. Instead of only seeing completed orders, you can look back at the actual pages a visitor opened, the order in which they moved through the site, and the time they spent along the way. This adds a layer of visibility that standard WooCommerce reports do not provide. The idea is simple: understand the path a person takes before buying, or before leaving without buying. With that information, you can adjust product placement, content, or promotional messages to better match what shoppers are actually interested in. The tool is built specifically for WooCommerce, so it slots into your existing dashboard without replacing other plugins. You get a per-user timeline that connects browsing activity to later purchases, which helps you see which parts of your store actually lead to sales.
One of the main features is user behavior tracking. The plugin records session history for each customer, meaning you can scroll through the series of pages viewed during a single visit. This goes beyond simple page-view counts. You can also see the exact duration of each visit and the sequence of clicks. You can see which products a customer examined, which category pages they browsed, and whether they returned to a specific item multiple times. That kind of detail helps you understand interest and intent. For example, if many customers view a product page but never add it to the cart, the page might need better descriptions or images. If they repeatedly search for a particular term, you might consider featuring that product more prominently. The session history is stored per user, so you can look at individual behavior over time and spot patterns that are easy to miss in aggregate data.
The search lookup feature captures every search key a customer types into your store's search bar. Those search terms reveal what people are looking for, even when they do not find it. You can see whether popular searches lead to results or dead ends. That helps you decide which products to stock, which categories to create, and what content to write. The contact user feature allows you to send an email to a customer directly from your WordPress administration area. You do not need to open a separate email client or copy addresses. From the customer history screen, you can reach out to someone with a question, a follow-up, or a special note. This is useful for reaching out to customers who left items in their cart or who browsed a high-value product without purchasing. Combined with session history, this gives you a direct way to follow up on browsing behavior without leaving your dashboard.
Related products
Yoast
Beyond those three central tools, the plugin's purpose is to make customer behavior less mysterious. It works entirely inside your WooCommerce setup, so you do not need to install extra tracking scripts or send data to third-party services. The premium version offers a larger set of features, and YITHEMES provides regular updates. Since the product is distributed as a standard WordPress plugin zip file, installation follows the normal upload process. Store owners who want to move from guessing to understanding can use this history data to plan more targeted marketing and site improvements. Knowing what shoppers looked at right before they made a purchase makes it easier to identify the content that matters most. No extra hardware, no coding, and no separate analytics dashboard. It gives you a practical view of what shoppers do on your site, which is valuable for any WooCommerce store that depends on repeat traffic and conversion.
- Item type
- plugin
- Category
- Wordpress Plugins
- Version
- 13.3
- Availability
- In stock
- Delivery
- Digital
- Last updated
- August 10, 2026
For shoppers browsing Wordpress Plugins, YITH WooCommerce Customer History Premium is recorded as a plugin. The page below separates supplied product information from general store and license terms.
Usage rights depend on the license selected at checkout. Review the complete terms before using this item for client work, redistribution, SaaS, or more than one end product.